Contact Us

If you need immediate assistance with EWave, we have a dedicated support team ready to help. Feel free to contact us via email or phone, whichever you prefer.

Please note that our support team specializes in providing technical and general assistance for Immediate EWave, as well as addressing inquiries related to our Immediate EWave build-it version.

If you have any questions regarding your trading activities, we kindly ask you to direct them to one of our execution brokers. If you haven’t set up an account with one of our recommended brokers, please inform us, and we will quickly connect you with them.

Discussion Time

You can reach out to our team for assistance between Monday and Friday, from 9:00 am to 6:00 pm, UTC+8.

Our team is prepared to provide technical support or help you enhance your knowledge about our trading system. We are dedicated to assisting you, allowing you to make the most of your experience with Immediate EWave.

As outlined in the Website privacy policy, it is possible that your personal information might be disclosed to third parties who offer trading services, thereby ensuring effective facilitation of such services.